Terms and Conditions
Last Updated: 3rd April 2025
These terms and conditions (“Terms”) govern the use of easydormantaccounts.co.uk (the “Website”) and the services provided by Alpha Company Services LTD (“we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms.
1. General Terms
1.1 Acceptance of Terms
By using our Website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must not use our Website.
1.2 Changes to Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. Continued use of the Website after any such changes indicates your acceptance of the updated Terms.
2. Services Provided
We provide essential statutory compliance and filing services to UK-based dormant companies. Details of these services, including pricing, can be found on the relevant pages of our Website.
3. User Registration and Account Creation
3.1 Account Creation
You may need to create an account with us to access certain services. By registering, you agree to provide accurate, current, and complete information and maintain the security of your account details.
3.2 Proof of Identity
In order to comply with relevant laws, including anti-money laundering (AML) regulations, we may require you to provide proof of identity and address when using our services. This may include submitting a copy of your passport, driving license, or utility bill.
4. Payment Terms and Pricing
4.1 Pricing
All prices for our services are clearly listed on the Website. Prices may vary for different services or packages, and any applicable taxes (such as VAT) will be included at checkout.
4.2Payment Methods
We accept payment through third-party payment processors. Payment is due in full at the time of service purchase unless otherwise stated.
4.3 Refunds and Credits
All sales are final. We do not offer refunds for services provided, except where required by law. If you believe a mistake has been made or if you wish to discuss a refund, please contact us at help@easydormantaccounts.co.uk. Any disputes regarding payment or service delivery will be handled in accordance with the Consumer Rights Act 2015.
5. Privacy and Data Protection
5.1 Personal Data Collection
We collect and process personal data as outlined in our Privacy and Cookies Policy. By using our Website, you consent to the collection and processing of your personal data in accordance with that policy.
5.2 Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no data transmission or storage method can be guaranteed 100% secure.
5.3 User Rights
You have rights under the UK General Data Protection Regulation (UK GDPR), including the right to access, correct, or delete your personal data. For more information, please refer to our Privacy and Cookies Policy.
6. Cookies and Tracking Technologies
We use cookies to improve your experience on our Website. For details on how we use cookies and how to manage them, please refer to our Privacy and Cookies Policy.
7. Intellectual Property
7.1 Ownership of Content
All content on the Website, including text, images, logos, and other materials, is the intellectual property of Alpha Company Services LTD, unless otherwise stated. You may not copy, reproduce, or distribute any content without our express permission.
7.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial purposes, subject to these Terms.
8. Limitations of Liability
8.1 No Liability for Losses
To the fullest extent permitted by law, Alpha Company Services LTD will not be liable for any loss of data, profits, or other consequential damages arising from the use of our Website or services.
8.2 Limitation of Liability
Our total liability for any claim related to your use of our Website or services shall not exceed the amount you paid for the service in question, under the applicable agreement.
9. Termination of Services
9.1 Termination by You
You may cancel or stop using our services at any time by contacting us at help@easydormantaccounts.co.uk. However, you will not be entitled to a refund for services that have already been provided.
9.2 Termination by Us
We reserve the right to suspend or terminate your access to the Website or services for violation of these Terms, fraudulent activity, or failure to provide required identity documents. We will notify you before suspending or terminating your account, unless in cases of serious violations.
10. Dispute Resolution
10.1 Resolution
If you have a dispute with us, you agree to first attempt to resolve it informally by contacting us at help@easydormantaccounts.co.uk. If we cannot resolve the dispute, we may agree to attempt mediation or arbitration as a means of resolving it.
10.2 Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Force Majeure
We shall not be liable for any delay or failure to perform our obligations under these Terms if such failure is due to any event beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, cyber-attack, or government restrictions.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. User Conduct
You agree not to use the Website or services for any unlawful or harmful purposes, including but not limited to:
- Engaging in fraudulent activities
- Spreading harmful or malicious software (e.g., viruses, malware)
- Harassing or threatening other users
14. Contact Us
For any inquiries regarding these Terms or our services, you can contact us at:
Alpha Company Services LTD
Email: help@easydormantaccounts.co.uk
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Company Number: [Insert Company Number]
Conclusion
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms. Thank you for using easydormantaccounts.co.uk.